Resolute president Rod De Vos and Trish Bishop recently had the opportunity to sit down with Richard Lannon to discuss: How IT is shifting in the workplace and the talent…
A full-service provider can deliver multiple services as a single vendor. While they might not always be the lowest-cost option, the efficiencies you'll gain - especially regarding the time saved by managing fewer vendors - will likely lower your costs in the long run.
It's an unfortunate fact that only 32.1% of businesses have a concrete continuity plan in place should a disaster strike. Of those who do embrace Business Continuity Management (BCM) and…
Effectively managing and proactively reducing the number of IT support tickets generated is the key to providing effective problem resolution. By following these five steps, you should be well on your way to streamlining your help desk and ensuring that your company's technology works for everyone.
There will come a time, however, when modernizing and upgrading your legacy apps is no longer an option. As most vendors shift toward a cloud-based SaaS model, knowing when to make the leap can be tricky. Let's examine four signs that it's time to move on from your obsolete software.
For the last several years, the news has been plagued with scary headlines about uncrackable ransomware, millions of clients’ data exposed, and businesses forced to close or change management due to lack of compliance or a failure to meet the bare minimum for IT security.
What Are the Best Ways to Reduce IT Costs? Making strategic changes to your IT environment, your staffing & your vendors can make a significant difference.
When you reach out to an IT outsourcing partner for services, ask if they have a continuity plan for internal IT teams. These are tough questions, but it’s important to always put people first. A trustworthy and reliable IT outsourcing partner recognizes the job-disrupting role they play, and will have recommendations or actions to ensure a smooth and equitable transition.
What you need is an Evergreen IT strategy. Rather than an endless cycle of managing an outdated hardware environment, the key is to embrace a strategy of continual hardware refreshes that will keep your assets up to date.
In-House IT and Managed IT services both have their pros and cons based on your organization's use of technology. Learn which is right for each situation. There will always be exceptions to every rule. However, there are a few general recommendations on the split that will help you succeed when deciding to outsource.