Is Application Lifecycle Management Consuming All of Your IT Budget and IT Staff’s Time?

Resolute Technology Solutions is a full-service application management services provider that’s ready to proactively monitor, optimize, maintain and update your core business applications.

By leveraging Resolute, you will benefit from these application management solutions:

Dedicated Cross-Functional Expert IT Team with Experience in Your Industry Access to the Expertise, Software, Hardware and Services Needed to Support Apps across most programming languages
Application Management Services Tailored to Legacy, Business and Mobile Applications Comprehensive Support including Bug-Fixes, Update and Release Support, Backup and Data Recovery
Software level support to accommodate customizations, integrations, and upgrades Bilingual Support/Service desk based in North America for 24/7 issue support & resolution.

Don’t let constant bug-fixing and application maintenance takeover your whole IT budget. Contact Resolute today to optimize your IT resources and create availability for future development work instead of just supporting  applications.

Application Performance Management

By working with us, you’ll leverage a highly skilled cross-functional team with deep experience in many complex industries, including insurance, wealth management, agriculture, manufacturing, non-profit and others.

Everyone you need for supporting your application and resolving its issues operate from the same office; we’re one tight-knit team so that you only deal with one support provider.

Our team is equipped to work with any programming language, database or service supporting your application, which means that you’ll benefit from a fully-skilled and equipped team without the high costs of hiring, training, and retaining new staff.

Mobile Application Management Solutions

Mobile applications are integral to how today’s businesses operate both internally and with customers. Application failure from bugs or errors will disrupt your daily operations and derail you from your core business activities.

We are a Complete Application Manager

Vendor Management

Just as there’s no need to worry about the technical support-side of your application, Resolute also removes the concern of managing your application’s vendors.

Rather, we serve as your single-point-of-contact for every one of your application’s vendors by managing every issue for you, including contract management, patch management, SLAs and performance tracking.

Client-Focused Services

Our core value is to put you, the client, first. Resolute isn’t in the business of reselling; rather, we’re vendor-agnostic and only focus on supporting your applications with the best tools and processes on the market. Combined with our exceptional service - possible by maintaining a highly-skilled team in one location - our clients view us as a trusted partner.

Optimize Your Application Maintenance Resources by Leveraging Resolute’s Application Management Solutions.

Be it legacy, core business or mobile application management solutions, Resolute is equipped to reduce your application maintenance costs through first-in-class expertise, technology and client-support without the high-cost of hiring, onboarding, and retaining multiple skills needed to manage your apps.


Don’t Let Legacy Apps Overwhelm Your IT Budget Book a FREE Consultation

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We provide expertise in the following areas:

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    Packaged Application Support

    Microsoft Dynamics Microsoft Power BI Microsoft SharePoint
    Salesforce Guidewire Insurance Suite Envestnet Platform
    Blackbaud Raiser’s Edge Blackbaud Financial Edge OpenLink SMARTSoft
    Gateway Galaxy Canesto CIMS-HR Papersave
    Kodak Prinergy SoftSolutions Flex Metrics Profit Systems EventPro

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    Programming Languages for Support

    Microsoft Access Powershell .NET
    Microsoft Visual Basic JavaScript SQL

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    Programming Languages for Development

    Java C# C
    C++ Objective C Swift
    JavaScript PHP Python
    Ruby Visual Basic HTML
    CSS Gosu SQL

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    Frameworks

    Spring Framework .NET Framework Xamarin
    Microsoft Access Angular  

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    OS Scripting

    PowerShell Unix Shell

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    OS Platforms

    Windows Linux iOS Android

Proactive Application Monitoring

We monitor your core business applications to identify potential bugs and other issues before they impact your end-users and affect your core business activities.

Resource Monitoring and Optimization

Our IT team monitors your application’s resource usage (e.g. RAM, CPU, disk capacity and bandwidth) to ensure that it optimally functions in response to current and future demands.

Software Release Management

Our application management services also include establishing a robust software release cycle to optimally issue bug-fixes, configuration changes and feature updates to your application.

Data Fixes and Data Conditioning

Resolute’s application management service team offers a complete database management solution for your application. This includes identifying corrupted data and responding with the correct fixes to restore your application and ensure that it runs smoothly.

Queries and Reports

If you require specific reports on your application that’s not available in your software package, our application management team will provide you with custom-written queries and reports.

Database Administration

Our cross-functional team includes highly experienced experts in SQL Server, Oracle, MySQL and Postgres. It doesn’t matter how your application’s database is built, we’re equipped to fully maintain and operate it in response to any issue.

Support for Integration, Customization and Optimization

By leveraging all of the industry’s top programming languages, tools, databases and services, we can support your application with full integration, customization and optimization support.

It doesn’t matter how much you intend to customize your application or how you’ll deploy it, our team at Resolute is fully-equipped to implement and maintain your solution.

Application Management - Disaster Recovery

Application Backup and Recovery

As part of our application management service, we provide data backup and recovery services for your applications. Should your application’s data get lost as a result of a disaster, Resolute’s application management IT team will restore it. 

Event Management

Resolute’s application management services team works to prevent issues from becoming emergencies. We set right key performance indicators on your application and then monitor those indicators to identify potential problems well before they materialize.

Our event management process leverages our cross-functional team’s deep expertise and experience to properly investigate issues and implement the correct solutions.

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