Benefits of Digital Transformation

Benefits of Digital Transformation Digital Transformation has become a hot buzzword in the business world. Influencers describe the benefits and how organizations who don’t transform digitally will be left behind and outstripped by competitors. But what exactly is Digital Transformation? What is Digital Transformation? The Enterprisers Project describes Digital Transformation as, “Digital transformation is the […]

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Cloud Migration Checklist

Migrating work functions like email, infrastructure, and core business apps to the cloud can be a complex process with a lot of moving parts. Cloud Migration Checklist A successful cloud migration requires a diverse skillset, in-depth business and technology analysis, and active change management to ensure your organization can gain all of the efficiencies and […]

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Why Integrations are Crucial When It Comes to Recruitment Software

This article is part of our Guest Post series. Integrations in Recruitment Software Human resources used to be the department of paper piles, especially when it came to recruitment projects. From reading resumes to evaluating interview notes to checking onboarding documents, recruiters were once used to being constantly surrounded by manual work. That has changed, […]

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How to Build an IT Disaster Recovery Plan

Nothing is worse than having your enterprise networks and data access knocked out without warning, but that’s exactly what can happen thanks to natural and man-made disasters.   While you can’t stop disasters from happening, with a good disaster recovery plan you can be well-prepared for unexpected hiccups. There are many disasters that can pop […]

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How an Insurance Self-Serve Portal Can Enhance My Customer Experience

Signing up for new insurance plans, making claims, and trying to navigate insurance processes can be a daunting task for insurance customers. That’s why its critical companies make the insurance customer experience as simple and intuitive as possible to reduce some of the stress their customers may be feeling.  Customer Experience in the Insurance Industry  Many modern customer service strategies for […]

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How a Customer Self-Service Portal Can Save an Insurance Company Money

With so many players in the insurance industry all competing for the same customers, companies often look for ways to reduce their overhead to offer more competitive rates. One innovative way of doing this is to leverage modern technology to build or configure a customer self-service portal. While there is a larger upfront cost of […]

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What is a Customer Self Service Portal? Benefits of Self Service Portals

What is a Self Service Portal? A self-service portal is typically a website or app that customers, staff, partners, or suppliers can access to find answers to questions, conduct business (transactions, orders, make a claim, pay bills, etc), check on status, submit support tickets, download resources, and more. A portal can be used in place […]

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Common IT Challenges Fast-Growing Companies Face and How to Resolve Them

Common IT Challenges Fast-Growing Companies Face and How to Resolve Them Being one of the fastest growing companies in your industry and region is a sign of great success. It means your customers are happy with your service and you’re filling a need that’s important to people. You’re on the right path and the trick is to stay on it while continuing to grow and improve as […]

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