• 600-433 Main Street, Winnipeg, MB R3B 1B3
  • Sales: (204) 817-8350  |  General Inquiries: (204) 927-3520

CLOUD SUPPORT

We manage and support cloud apps, infrastructure, and architecture so your business can get the most of your cloud-based tools.

Does your team lack the skills needed to support your cloud apps or infrastructure?

When issues arise, you need comprehensive cloud support services that you can count on to ensure problems are resolved quickly and seamlessly. 

We Can Support:

✔  ​​​​​​​Cloud-Based applications such as Office 365

✔  Cloud Infrastructure

✔  Core Business Apps

✔  Cloud Integrations and Security Tools

Speak to an IT Expert

Our Cloud Support Services

  • Application Cloud Support​
  • Office 365 Support​
  • Infrastructure Cloud Support​

Application Cloud Support​

Dealing with many different cloud-based applications can be a challenging task, especially when issues arise. There are many facets to efficient administration of your cloud-based software with which our knowledgeable consultants can assist.

Office 365, for example, has several applications within one suite and all running on the same platform. We offer ongoing administration and end-user support of your cloud-based Office 365 setup so that you can use the product efficiently.

Office 365 Support​

Our Office 365 support covers:

  • Helping you maximize your investment in the application by providing assistance with optimization and user training
  • Configuring the product to your specific needs
  • Troubleshooting any post-migration or implementation issues that may arise
  • Performing tasks such as password resets and administering user accounts
  • Promoting adoption of the product
  • Assistance with implementation of Office 365 to ensure a smooth transition
  • Ensure maximum uptime with minimal disruption to your organization's productivity and workflows

Infrastructure Cloud Support​

Even though your infrastructure might be hosted remotely in the cloud, active support is still a key concern for many companies. We can help you monitor your virtual system's performance and quickly provide a response when an alert is sent.

We can:

  • Answer questions and provide guidance
  • Assist with operating systems and databases
  • Conduct monitoring
  • Handle backups and restores

Resolute TS - Cloud Support

Support in the Cloud

Having your infrastructure and applications hosted in the cloud removes the burden of having to manage them in-house, bringing you peace of mind. 

Efficiency in the Cloud

However, there are times when you need fast cloud computing support to help ensure that your cloud IT environment is running as efficiently as possible.

In addition to cloud support services Resolute’s experienced teams can offer expertise on all your IT IMAC (installs, moves, additions and changes) needs.

Cloud Support Solutions

Whatever type of cloud-based IT environment your systems operate under, we have the cloud support solutions that will cater to your needs. Our consultants are on hand to answer your questions, provide training on your applications, improve adoption rates, monitor your systems and help out with any potential issues.

Request a Free Consultation

To learn how our cloud support services can help your organization maximize your investment, minimize service disruptions and get the most out of your cloud services, contact us.

Benefits of Cloud Support Services

Having cloud support services means:

Flexibility and Scalability

Easily add and remove users and services as needed

New Features From Vendors

New features are routinely added or improved by cloud vendors looking to improve their products

Cloud Backups

Backing up your data and systems is even easier in the cloud

Simplicity

Without the need for on-premise servers and hardware, support becomes much easier

Reduced IT Staffing

Your business won’t need as many skill sets to maintain on-prem based technologies

Managed Vendors

Being familiar with many services and products, we can work quickly with vendors to get to the solution