Digital Workplace Solutions
Solutions and guidance that keeps modern workplaces productive and secure – wherever you are working from.
Leverage digital solutions to gain efficiencies, enable unhindered remote working, and secure devices from any location.
Modern workplaces require digital solutions to be able to operate efficiently and securely. We can help you get the right tools and processes in place.
The traditional workplace is evolving, we can help you:
✔ Implement and support cloud-based collaboration solutions like Microsoft Teams for efficient remote working
✔ Outline best practices for digital workplaces and highlighting process improvements for digital workplaces
✔ Ensure security is at the forefront of your digital workplace for supporting office workers, remote workers, and hybrid approaches
✔ Evaluate and offer recommendations on your Work From Home solutions and processes
See what our clients are saying
Resolute Technology Solutions has been an excellent IT partner for our growing business. We had been looking for an IT partner who would be flexible enough to meet the unique needs of our business while providing effective and efficient troubleshooting and monitoring services. Since partnering with RTS, our team has had more space to focus on what they do best, while leaving IT to the experts.
We engaged with Resolute's Recruiter on a contract basis when our company had some ambitious recruitment needs. She was always helpful and provided us with top talent for some of our more difficult searches. She totally understood our needs and met some difficult deadlines. I would definitely work with her again!
We found our IT requirements were becoming increasingly more complex and difficult to administer. We made a corporate decision to no longer manage IT and instead, focus on our business. Great decision. Resolute has a team of experts that has continually provided exceptional service. They understand our business and can offer direction based on this knowledge. We are a global company with dynamic needs and Resolute has been able to meet them.
We are very fortunate to have established a business relationship with Resolute Technology Solutions. They have helped us with a wide variety of IT initiatives. Projects have ranged from assisting us in the development of our long-term IT strategy to helping us address our more immediate IT needs. In every instance, Resolute has exceeded our expectations by providing dedicated, professional and knowledgeable staff.
I had to reach out to Resolute’s Senior Talent Acquisition Specialist to find candidates for tough technical positions. She possesses a deep knowledge of the technical sector and works with a network of well-qualified individuals. Overall, was very engaging, friendly, and dependable. She fully understood our needs and successfully identified candidates that fit our company values. I was particularly impressed by her pre-screening skills.
Digital Workplace Transformation Services and Solutions
Our digital workplace services consist of a suite of solutions ranging from consulting, cloud services, cyber security, process improvements, and flexible remote support.
- Digital Workplace Security
- Transformation Strategy
- Remote Support
Digital Workplace Cyber Security
We have a bundle of services dedicated to securing digital workplaces with tools, best practices and training. With many workers connecting from home or working remotely, businesses need to take another look at how they are securing their networks and data.
- Digital workplace cyber security best practices
- Implementing cyber security tools
- Assessing current processes, technology, and configurations for gaps
- Rolling out security awareness training programs to educate staff on cyber threats
- Creating a layered security approach to protect users working from home or the office
Digital Workplace Implementation Expertise
We help businesses go to market and find the right digital communication, collaboration, and security tools that meet their needs. Then we take the necessary steps to implement them within the business.
This can include:
- Business analysis and architecture
- Project management and delivery for larger scale roll-outs
- Configuration and implementation of digital tools
- Development and integration to tie new digital tools to the rest of the business
- Testing and modifying the digital workplace solutions to meet specific needs
- Educating the team on how to use the new tools correctly
Digital Workplace Efficiency
While remote working has become mandatory, at least in the short term for many businesses, technology tools are needed to be able to maintain the same level of employee productivity. Many workers have expressed interest in longer-term hybrid working or full-time remote meaning businesses may shift to this “new normal”.
We can help you gain efficiencies through the following digital workplace solutions:
- File shares, document management systems, and intranets
- Collaboration and communication tools
- Cloud-based email and email systems
- Cloud-based CRMs and related processes
- Legal document / eSignature collaboration tools
- Digital phones
- Business workflow tools
Digital Transformation Strategy
It can be a huge leap to go from on-premise and outdated legacy systems to all-digital workplace solutions. Our senior consultants and architects take a full-picture view of your organization’s IT environment, business processes, and structure. Then, they can chart a path toward digital workplace transformation at a pace that makes sense for your business.
Digital Workplace Transformation Strategies typically include:
- Assessing current state of technology and processes
- Analyzing business trajectory and considering future technology and capability needs of the business
- Process improvements for digital workplaces
- Prioritizing transformation projects based on impact to business, resources required, and available budget
IT Assessments for Companies at Each Stage of Digital Transformation
We have a wide spectrum of IT assessments to help companies better understand their technology, processes, risks, and opportunities. The first step in any digital transformation project is gathering a detailed analysis on your environment.
- Cloud Readiness Assessment
- IT Organization Assessment
- IT Process and Risk Assessment
- Application and Infrastructure Assessments
- Disaster Recovery and Security Reviews
- Project Reviews
- IT Budget Reviews
Digital workplace solutions must include a component of remote support capable of providing the same level of service to users regardless of if they are working from home, connecting from the office, or anywhere in between. Remote working means remote support is a necessity. We can ensure you have the digital workplace solutions you need to support your team remotely.
We can assist with selecting, configuring, and managing the following tools for remote support:
- Remote takeover
- Self-service portals
- Patch management tools
- Knowledge base tools
- Mobile device management tools
Resolute is a Trusted Partner in Remote Support
If you’re looking for a partner to cover remote support, our managed services offer supports businesses across North America. Find out if you’re a candidate for managed services.
Digital Workplaces and Security Need To Go Hand in Hand
Our digital workplace security approach leverages endpoint encryption, email security and filtering, web filtering, password managers, multi-factor authentication, VPNs, secure portals, and extensive security assessments to ensure your environment isn’t vulnerable to cyber threats.
Digital Workplace Security
We examine how users connect into the network and provide guidance on hardening home wireless networks and shared access devices. We ensure patch management processes are robust enough to protect businesses.
Security Awareness Training
Security awareness training is also a critical component of digital workplace cyber security. Cyber criminals are taking advantage of people’s emotions during the pandemic and are increasing the number of phishing and ransomware attempts. Security awareness training ensures your team can properly identify, avoid, and protect themselves from cyber threats.
Process Improvement for Digital Workplaces
Whether the pandemic pushed your business to go digital or you were already in the midst of a digital workplace transformation, your business processes should be revisited to get the most out of new digital tools.
Digital Workplace Efficiency
Digital tools can assist with employee productivity, satisfaction, and engagement but they need to be implemented strategically to get optimal results.
Business Process Optimization for Digital
An integral part of deploying digital workplace solutions, is understanding their function and how that aligns to the business overall objectives. We can work with you to re-align traditional processes to be optimized for a digital workflow.
Advantages of Resolute’s Digital Transformation Services
Our seasoned consultants bring a wealth of experience to projects to ensure you get the right solutions implemented for your digital workplace transformation.