• 600-433 Main Street, Winnipeg, MB R3B 1B3
  • Sales: (204) 817-8350  |  General Inquiries: (204) 927-3520

FLEXIBLE DAY-TO-DAY IT SUPPORT

Are your day-to-day IT support needs not being met? We can help.

Is Your Team Struggling to Solve IT Issues?

Our scalable IT support can take day-to-day IT management off your hands allowing your business to grow unhindered.

Our scalable IT support services can help by:

✔  Onboarding new users faster

✔  Accelerating ticket resolution time

✔  Supporting a growing number of devices, locations, and users

✔  Reducing recurring issues with root cause analysis, implementing remote tools, monitoring, and processes

Speak to an IT Expert

IT Solutions for Growing Business

IT Managed Services That Scales With Your Growth

We have a multi-disciplined team that can support every aspect of your IT environment. 

Get IT Support Aligned to Your Usage
If you have a seasonal business or are growing quickly, your IT requirements or going to vary widely making it difficult to hire and retain IT resources to meet those needs. With a managed services partnership, you can ramp up or down services as needed.

Diverse Skill Sets
Our staff have niche skills with specific apps, infrastructure, strategy elements, and other key areas that can keep your IT on the right track.

IT Consulting to Address Recurring Issues

We can assess your organizational structure, operational processes, and current apps and infrastructure to identify any problem areas that are causing an influx of support requests.

Assess Technology For Fit to Business
Often an organization’s requirements change as they grow and evolve but they remain on the same technology platform which can cause bottlenecks, inefficiencies, and hamper productivity. We can determine if your current technology and processes are still a fit to your business. 

Replace or Upgrade Outdated Technology
Our team can assist in making changes to existing technology or plan the selection, implementation, and integration of a new system that better suits your needs.

We have a mix of bilingual helpdesk, remote monitoring and support, and onsite resources to be able to tackle IT challenges your organization may face.

Fill the Gaps Specific to Your Business
Whether you need more Tier 1, 2, or 3 support, high-level guidance, or a leader to pull your day-to-day support together – we can customize a flexible support plan that fills in for your missing pieces.  

Proven Processes
Our approach to IT support with problem tracking, root cause analysis, and a triaged model of support allows us to keep IT issues in check. We ensure nothing is missed and we get to business-critical issues first.

Benefits of Scalable IT Support

Having day-to-day IT covered means you can focus on the strategic aspects of your business and be confident that should issues arise, you have an IT partner well-equipped to cover them:

Gained Efficiencies

With acquisition and merger experience, we can quickly decipher what changes can be made to technology and processes for improved efficiencies between both entities.

Guaranteed Turnaround Times for Technical Support

With a Service Level Agreement in place, you’ll have problems resolved within a predictable amount of time based on the severity of the issue.

Freeing Up Your Team's Time

Your team can focus on strategic objectives around growing the business with the guidance they need to follow best practices and leave the day-to-day operations to us.

Unhindered Growth

We eliminate barriers to growth by providing the expertise, resources, and knowledge to build out locations, add new users, and expand your IT footprint to meet business objectives.

Access to a Full Range of IT Services

Full-service IT means we have the ability to accomplish tasks that require niche skills or experience without going to market to hire for them. It also allows for partial use of a key skill when you don’t need the skill full time.

Strategic Growth Insight

Approach growth with technology roadmaps, IT security best practices, asset procurement and management, and CIO level guidance.