Working at Resolute

Competition for exceptional IT talent is high. At Resolute, we are committed to sustaining our very high retention. We maintain a respectful, innovative workplace where every team member’s contribution is valued. Whether we’re having one of our quarterly team events, a golf outing, or participating in a walk/run, we have one objective, fun! We offer a number of different events through out the year, which employees are encouraged to participate in.

We are currently looking to hire a: 

 

Check out the description below and use the Apply Now form to submit your resumé and cover letter. If you have any questions or are looking for more details about a particular role or working at Resolute, contact Marny Barnes.

We continue to expand and new positions emerge regularly. We are always looking for exceptional new staff. If you have the skills and experience in the following areas, we’d love to see your resumé.

Project Management
Delivery Management
Financial Services Domain Expertise
System Analysis
Business Analysis
Enterprise Architecture
Infrastructure Architecture
Infrastructure Support

Are you a student or recent grad?

Job Opportunities

Are you a strong Information Technology leader that truly believes in delivering an elite level of strategic IT services to the business? If your number one priority as a leader is the development of a truly exceptional team, PLUS you can see the alignment between the business, strategic planning and VISION – you just may be our future Director of Information Services!

Our Client is excited to be adding a Director of Information Services to lead the Information Services department. Reporting to the Senior Vice President, Finance, the Director will work closely with management in developing information technology strategies as well as overseeing the day-to-day operations of the department.

Areas of Expertise, Skills, and Abilities
  • Solid analytical and problem-solving capabilities combined with a strong strategic and business mindset
  • Excellent organizational and leadership skills & effective communication skills
  • A degree or diploma in Computer Science, Business Administration or related field is preferred
  • 10 years of experience as a leader of an Information Technology department or similar role in a defined benefit pension plan environment
  • Excellent knowledge of IT systems, infrastructure, integrations, agile methodology and experience working with developers would be essential
  • Experience in designing and implementing IT systems
  • Experience with a Pension Administration System (PAS) and RPG development would be an asset


Read more...



The Senior Systems Analyst works as part of the Professional Services team to deliver information/automation solutions and professional services for client engagements in the financial services sector. Success of solution implementation and integration engagements is through the analysis, planning, logical design, development/integration, testing and documentation of deliverables across the entire solution development lifecycle.

Areas of Expertise, Skills, and Abilities
  • Systems Analysis and Design
  • Software Development
  • Vendor Selection Process, Implementation and Integration
  • Working with groups to obtain results
  • Strong analytical and -communication skills with outstanding written and verbal skills
  • Excellent ability to organize information, manage tasks and use available tools to effectively obtain results


Read more...



The Senior Project Manager works to deliver business value by leading projects and teams. Fluency in the disciplines of project management for business projects as well as technology projects (application and infrastructure).

Areas of Expertise, Skills, and Abilities
  • Project feasibility investigation, analysis and evaluation
  • Development of project costs and benefit estimates
  • Managing all phases of the project from Initiation, planning, execution, testing, implementation, warranty, and transition
  • Managing project plan, time schedules and procedure development
  • Business process change Management
  • Setting team direction and coordinating activities
  • Project change management


Read more...



We are recruiting on behalf of our client to fulfill a Senior Business Analyst role within a newly established Canadian agribusiness. The Senior Business Analyst is fluent in the disciplines of project management, business requirements solicitation, data analysis, software design and testing and is responsible for working with business users.

Areas of Expertise, Skills, and Abilities
  • Capable of using Project Management methods to manage smaller to medium projects
  • Able to perform software package and technology selection processes
  • Develops time schedules, conversion and test procedures
  • Plays an active role in vendor management (IT Vendors and Service Providers)


Read more...



The Senior Database Administrator will be responsible for maintaining database systems (internal/external), mentoring junior DBAs on database administration best practices and developing the Database Administration Function.

Areas of Expertise, Skills, and Abilities
  • Effectively coordinate and communicate with all the stakeholders.
  • Monitor, maintain database systems and troubleshoot problems that may arise.
  • Manage production, QA and development database environments.
  • Develop strategies and implement solutions for managing back-ups, restoration and replication.
  • Evaluate and test emerging technologies.


Read more...



The Service Desk analysts are the first point of contact between Resolute and its clients. They are responsible for ensuring that technical incidents and requests for service are logged and assigned correctly. They will be detail oriented with strong end-user interaction/communication skills in both English and French with a strong focus on customer service. Reports directly to the Helpdesk Supervisor.

Areas of Expertise, Skills, and Abilities
  • Respond to email and phone requests, in English and French, for technical assistance through established helpdesk ticketing system
  • Perform Level 1 triage/diagnoses of workstation problems reported by end-users and escalate/route issues to the correct resource for further troubleshooting and resolution
  • Provide Asset Management functions using provided software; Tracking, maintaining and updating all changes to assets managed by Resolute to ensure the highest degree of accuracy
  • Assist clients with password resets and ensuring they are able to connect to their computing resources successfully
  • Assist Resolute’s Deskside consultants to accomplish assigned projects and tasks
  • Assist with departmental and/or corporate office moves and additions under Resolute supervision
  • Ensure applicable Resolute standards and policies are solidly applied throughout the desktop environment
  • Recommend improvements to desktop standard policies, processes and procedures for both internal and external clients


Read more...



The Senior/Infrastructure Specialist is responsible to plan, design, implement and provide advanced level technical support.

Areas of Expertise, Skills, and Abilities
  • Infrastructure Analysis and Design
  • Technology Research
  • Advanced Troubleshooting and Problem Resolution
  • Technology Selection Process, Implementation and Integration
  • Strong Interpersonal and Communication Skills


Read more...



The Network Administrator/Senior Deskside Specialist provides technical support by analyzing, diagnosing as well as taking appropriate preventative action to ensure issues are resolved.

Areas of Expertise, Skills, and Abilities
  • Network Task Administration
  • Hardware/Software Troubleshooting
  • Remote Takeover Tools and Technologies
  • Process Documentation
  • Strong Interpersonal and Communication Skills


Read more...



The Deskside Specialist/Consultant works as part of the Infrastructure Managed Services team to provide technical support to staff of Resolute and its clients. They will be responsible to ensure issues are resolved within established service levels and have strong end-user interaction/communication skills with the ability to support a wide variety of users through phone and email communication.

Areas of Expertise, Skills, and Abilities
  • Analyzing and Diagnosing Workstation Problems
  • Troubleshooting and Problem Resolution
  • Strong Interpersonal and Communication Skills
  • Setting Up/Deploying IT Equipment
  • Remote Desktop Support


Read more...



Work and Play

Here’s what our team members say keep them working here:

  • Flexibility - Flexibile and professional work environment.
  • Mentors - Mentoring environment with dedicated senior professionals.
  • Education - Support for certifications and self-directed education.
  • Training - Training discussions and allowance to keep with personal and company objectives.
  • Salaries - Competitive salaries including pay for performance bonus structure.
  • Lunch and Learn - Lunch and Learn staff meetings communicating company performance and staff contributions.
  • Community - Opportunity to support community and charity family-focused events.

Activities

What keeps us going throughout the year:

  • R.E.S.T. – Our Resolute Employee Sponsored Tour golf league keeps players engaged and experiencing a variety of courses.
  • R.R.A.W.C. – Our Resolute Run and Walking Club has taken our colleagues through some scenic Forks and Exchange District areas.
  • Winnipeg Jets and Manitoba Moose – Resolute is a supporter of both teams and we do ticket giveaways.
  • Winnipeg Goldeyes – Our baseball keeps us going throughout the season and is conveniently located nearby.
  • Events – Family or staff, we have something to get the Resolute ‘family’ together.                           

Join the team send us your resumé today!