3 Application Management Services Trends
Today's software applications - both on-prem and cloud-based - are becoming increasingly complex and challenging to manage on a daily basis. But while the need to manage IT infrastructure, hardware,…
How Financial Industry Digital Transformation Streamlines Cyber Security and Compliance
This is the conclusion of our three-part series with Resolute Technology Solutions’ President, Rod De Vos. In part-one, we discussed how wealth management firms are using process automation and artificial…
How the Wealth Management Digital Transformation Enhances Customer Service with Data
Wealth Management Digital Transformation In part one of this series, Resolute Technology Solutions’ President Rod De Vos provided an overview of how the financial industry is leveraging process automation and…
How Investors Benefit from AI and Automation Technology in the Financial Services Industry
In part-one of this series, Resolute Technology Solutions’ President Rod De Vos provided insight into how process automation and artificial intelligence (AI) are helping wealth management firms compete efficiently in the post-recession financial services market. New and emerging technology in the financial services industry has become key in lowering overhead costs and, in turn, offer client investors competitive fees.
S.E.T. for Success with Richard Lannon
Resolute president Rod De Vos and Trish Bishop recently had the opportunity to sit down with Richard Lannon to discuss: How IT is shifting in the workplace and the talent…
IT Vendor Management Best Practices: How to Save Time and Money
A full-service provider can deliver multiple services as a single vendor. While they might not always be the lowest-cost option, the efficiencies you'll gain - especially regarding the time saved by managing fewer vendors - will likely lower your costs in the long run.
5 Essentials of Business Continuity Planning
It's an unfortunate fact that only 32.1% of businesses have a concrete continuity plan in place should a disaster strike. Of those who do embrace Business Continuity Management (BCM) and…
How to Prioritize & Reduce Your IT Support Tickets
Effectively managing and proactively reducing the number of IT support tickets generated is the key to providing effective problem resolution. By following these five steps, you should be well on your way to streamlining your help desk and ensuring that your company's technology works for everyone.
Legacy Apps: When to Modernize & Transition to Web-Based Apps?
There will come a time, however, when modernizing and upgrading your legacy apps is no longer an option. As most vendors shift toward a cloud-based SaaS model, knowing when to make the leap can be tricky. Let's examine four signs that it's time to move on from your obsolete software.
Emerging Cyber Threats Your Business Will Likely Encounter and How to Defend Yourself
For the last several years, the news has been plagued with scary headlines about uncrackable ransomware, millions of clients’ data exposed, and businesses forced to close or change management due to lack of compliance or a failure to meet the bare minimum for IT security.