Every company is now a technology company. Businesses across all industries and verticals have been disrupted by new technology solutions that are changing how we do business. Enterprises use an…
As applications become more critical to running daily operations and grow more complex, the task of maintaining them becomes enormously time-consuming. Your in-house IT department can easily get stuck with…
Application Managed Services is basically outsourcing the task of ongoing support for your apps to an external provider. Through AMS, you can delegate the responsibility of monitoring and releasing patches, bug-fixes and minor enhancements to another company - freeing up resources and reducing hiring/training.
Today's software applications - both on-prem and cloud-based - are becoming increasingly complex and challenging to manage on a daily basis. But while the need to manage IT infrastructure, hardware,…
Effectively managing and proactively reducing the number of IT support tickets generated is the key to providing effective problem resolution. By following these five steps, you should be well on your way to streamlining your help desk and ensuring that your company's technology works for everyone.
There will come a time, however, when modernizing and upgrading your legacy apps is no longer an option. As most vendors shift toward a cloud-based SaaS model, knowing when to make the leap can be tricky. Let's examine four signs that it's time to move on from your obsolete software.
What Are the Best Ways to Reduce IT Costs? Making strategic changes to your IT environment, your staffing & your vendors can make a significant difference.
When you reach out to an IT outsourcing partner for services, ask if they have a continuity plan for internal IT teams. These are tough questions, but it’s important to always put people first. A trustworthy and reliable IT outsourcing partner recognizes the job-disrupting role they play, and will have recommendations or actions to ensure a smooth and equitable transition.
What you need is an Evergreen IT strategy. Rather than an endless cycle of managing an outdated hardware environment, the key is to embrace a strategy of continual hardware refreshes that will keep your assets up to date.
In-House IT and Managed IT services both have their pros and cons based on your organization's use of technology. Learn which is right for each situation. There will always be exceptions to every rule. However, there are a few general recommendations on the split that will help you succeed when deciding to outsource.