Structuring Your IT Team to Manage Multiple Business Applications

While only 41 of the Fortune 500 companies consider themselves classic technology companies, that number is misleading. In the modern day, every company is a tech company, no matter the…

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Application Management Services (AMS)

Application Managed Services is basically outsourcing the task of ongoing support for your apps to an external provider. Through AMS, you can delegate the responsibility of monitoring and releasing patches, bug-fixes and minor enhancements to another company - freeing up resources and reducing hiring/training.

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How to Prioritize & Reduce Your IT Support Tickets

Effectively managing and proactively reducing the number of IT support tickets generated is the key to providing effective problem resolution. By following these five steps, you should be well on your way to streamlining your help desk and ensuring that your company's technology works for everyone.

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Legacy Apps: When to Modernize & Transition to Web-Based Apps?

There will come a time, however, when modernizing and upgrading your legacy apps is no longer an option. As most vendors shift toward a cloud-based SaaS model, knowing when to make the leap can be tricky. Let's examine four signs that it's time to move on from your obsolete software.

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