What is a Customer Self Service Portal? Benefits of Self Service Portals

What is a Self Service Portal? A self-service portal is typically a website or app that customers, staff, partners, or suppliers can access to find answers to questions, conduct business (transactions, orders, make a claim, pay bills, etc), check on status, submit support tickets, download resources, and more. A portal can be used in place […]

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Common IT Challenges Fast-Growing Companies Face and How to Resolve Them

Common IT Challenges Fast-Growing Companies Face and How to Resolve Them Being one of the fastest growing companies in your industry and region is a sign of great success. It means your customers are happy with your service and you’re filling a need that’s important to people. You’re on the right path and the trick is to stay on it while continuing to grow and improve as […]

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4 Steps to Hiring the Best Ruby Developers

This article is part of our Guest Post series. According to the founder of O’ Reilly media, Tim O’ Reilly: “Ruby on Rails is a breakthrough in lowering the barriers of entry to programming. Powerful web applications that formerly might have taken weeks or months to develop can be produced in a matter of days.” […]

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How to Improve Legacy and Business Applications without Expensive Modernization

Gartner defines a legacy application or system as an “information system that may be based on outdated technologies, but is critical to day-to-day operations.” It’s common to see many businesses — and in a wide range of industries — rely on legacy apps for driving their operations. In fact, many of these applications were designed […]

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5 Overlooked Problems When Migrating Enterprise Applications to the Cloud

For enterprise-level businesses, moving legacy applications to the cloud is seen as a critical step towards digital transformation. The benefits can’t be overstated: migrating legacy apps to the cloud enables choice and reduces computing resources, ultimately saving considerable money in the end. Unfortunately, it’s easier said than done. Today, despite the fact that as many […]

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Maintaining vs Replacing Legacy Systems

Maintaining vs Replacing Legacy Systems: Advantages & Challenges In many companies, legacy applications serve critical roles in driving business operations. Just take large banks, for example, legacy apps support retail operations and process information. However, a spate of changes within the company — such as the introduction of new workflows or new software and hardware […]

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Why You Need Application Managed Services

Every organization has mission-critical business applications. Enterprise or SMB (small- and medium-sized business), finance or retail, it doesn’t matter the size of an organization or what industry it operates in – apps have become critical components across all industries. Application Managed Services (AMS) have become a vital strategy in managing all of these different apps, […]

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