IT Vendor Management Best Practices: How to Save Time and Money

A full-service provider can deliver multiple services as a single vendor. While they might not always be the lowest-cost option, the efficiencies you'll gain - especially regarding the time saved by managing fewer vendors - will likely lower your costs in the long run.

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How to Prioritize & Reduce Your IT Support Tickets

Effectively managing and proactively reducing the number of IT support tickets generated is the key to providing effective problem resolution. By following these five steps, you should be well on your way to streamlining your help desk and ensuring that your company's technology works for everyone.

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Legacy Apps: When to Modernize & Transition to Web-Based Apps?

There will come a time, however, when modernizing and upgrading your legacy apps is no longer an option. As most vendors shift toward a cloud-based SaaS model, knowing when to make the leap can be tricky. Let's examine four signs that it's time to move on from your obsolete software.

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